Tuesday, January 12, 2010

Crappy Customer Service Costs More

(I was going to audio blog this like usual, but A. I sounded very annoyed and will save you from hearing so much negativity you can read it and interpret the level of vexation! B. my website reached the bandwidth capacity for the first time in the 5+ years I've run it. Wow, must be that Ke$ha song. haha!)

I'm usually pretty easy going... and generally find it easy to NOT be critical of crappy customer service. I chalk it up to them having a long day, or they just don't realize or whatever. But lately I've had some of the crummiest customer service at just about every place I've been lately.

And it is NOT because they are having a long day or they're just not realizing they're missing something... it's absolutely because they are lazy, uncaring and unconcerned with doing. their. job! It's as if they really don't want me to come back. I'm a major pain in their neck with no ability in padding their wallet.

I don't expect backward cartwheels. I'd just like it if you paid some attention.

I'm really concerned that I'm going to become a customer service psycho! Gosh I hate those people! Please don't make me do it!!!

As much as I'd love to sit here and hammer out all the ways that customer service has ticked me off lately, I won't. You've probably experienced it all yourself and don't need to hear every moan and groan from me but the last few months your customer service has sucked. Please fix it.

And... to the girl at that one place... who saw a $0.00 tip on the credit card receipt and then suddenly changed her super nicey nice (fake) vibe into a totally annoyed one. GET REAL!! We left cash on the table! More than you deserved even after you held us hostage waiting for our bill while you socialized with your friend... we gave the benefit of the doubt! You can bet your bottom dollar I'll remember you next time... You won't remember me but I'll remember you. ARrrgg you suck.

*sigh*

I wish I didn't care... I don't want to be so negative and nasty...


Thanks for stopping by. Share your stories of crappy customer service.


My next blog will be much happier! Promise! :)

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